Privacy policy

Last updated: 16 May 2025

1. Introduction

The www.ledomainedescascades.fr website attaches great importance to the protection of its users’ personal data. The purpose of this policy is to inform you about how your data is collected, used and protected when you browse or book online.

2. Data controller

The data controller is:
Les bijoux de famille SCI
La brocherie
50140 Mortain-Bocage
Email : jessica.segers95@gmail.com

3. Data collected

We collect only the data strictly necessary to manage your request or reservation:

• Full name

• E-mail address

• Telephone number

This data is only collected via:

• The booking form

• The contact form

No bank details are stored on our site. Payments are processed by a secure third-party solution (Stripe).

4. Purposes of processing

The data collected is used to:

• Manage and track bookings for gîtes and related services
• Respond to requests sent via the contact form
• Contact you in the event of unforeseen circumstances concerning your stay.

No data is used for commercial or advertising purposes without your explicit consent.

5. Retention period

Your personal data will be kept only for as long as is necessary for the purposes for which it is to be processed:

• 2 years after the last interaction for contact requests
• 5 years after the end of the stay for booking data (for legal and accounting purposes)

6. Data sharing

The data collected is intended exclusively for the Domaine des Cascades team.
It is never sold or passed on to third parties, unless required by law.

7. Security

We implement all appropriate technical and organisational measures to guarantee the security of your data (secure hosting, restricted access, HTTPS, etc.).

8. Your rights

In accordance with current legislation, you have the following rights:

• Right of access: to know the data concerning you
• Right of rectification: to correct inaccurate information
• Right of deletion: to request the deletion of your data
• Right to object: to refuse the processing of your data
• Right to portability: receive your data in a structured format

To exercise your rights, please contact us at: jessica.segers95@gmail.com
You will receive a reply within 30 days.

9. Changes to the policy

We reserve the right to modify this privacy policy at any time, in particular to comply with legal or technical developments. In the event of a major modification, you will be informed on the site.